Cookies and Privacy Policy

Effective Date: [01/01/25]

Highgate Land and Development ("we", "us", "our") is committed to protecting and respecting your privacy. This Cookies and Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or engage with us in other ways.

By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect and process various types of personal information depending on how you interact with us. This may include:

  • Personal Identifiable Information (PII): Such as your name, contact information (email address, phone number), and address, when you inquire about a property, request a consultation, or sign up for our newsletter.

  • Usage Data: Information about how you access and use our website (e.g., IP address, browser type, pages visited, and time spent on our website).

  • Cookies and Tracking Technologies: We use cookies to enhance your user experience and collect data on how our website is used.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Providing Services: To respond to inquiries, schedule consultations, provide property listings, and facilitate transactions.

  • Marketing: To send you newsletters, property updates, promotional content, and market insights (only if you have opted in).

  • Improving Our Website: To analyze website performance, track user behavior, and improve the design and functionality of our services.

  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help us recognize your device and provide a more personalized experience. We use cookies to track how users interact with our website, remember preferences, and deliver relevant content.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the operation of our website and services. Without them, certain functionalities (such as forms or security features) may not work.

  • Performance Cookies: These cookies help us understand how visitors use our website by collecting data such as page visits, clicks, and time spent on the site. This helps us improve the website’s performance.

  • Functionality Cookies: These cookies allow the website to remember your preferences (e.g., language, region) to provide a more personalized experience.

  • Advertising Cookies: We may use third-party advertising services to show you relevant ads based on your interests. These cookies collect information about your browsing behavior across different websites.

Managing Cookies:

You can control the use of cookies through your browser settings. Most browsers allow you to manage cookies, including rejecting certain cookies or deleting existing ones. However, please note that disabling cookies may affect the functionality of certain parts of our website.

4. Sharing Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors who provide services such as website hosting, analytics, and customer support. These service providers are obligated to protect your information and only use it for the purposes specified.

  • Legal Compliance: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, your information will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request to correct any inaccuracies in your personal information.

  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

  • Opt-out of Marketing: You can unsubscribe from marketing communications at any time by following the instructions in the email or contacting us directly.

  • Data Portability: You can request a copy of your personal information in a commonly used, machine-readable format.

To exercise your rights, please contact us at [contact email/phone number].

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on this page and update the effective date at the top of the policy.

10. Contact Us

If you have any questions about this Cookies and Privacy Policy or how we handle your personal information, please contact us at:

Highgate Land and Development
Stowe House, Lichfield
office 0121 740 0500
email info@highgate-land.co.uk